Privacy Policy
Last updated: July 18, 2026
Guangzhou Jiuyou Animation Technology Co., Ltd. (“Jiuyou”, “we”, “us”, or “our”) respects your privacy. This policy explains what information may be collected when you visit gz9u.com, contact our team, request product information, or ask for technical support.
Information You Provide
When you use our contact form, email us, or contact us through WhatsApp, you may provide information such as your name, company, email address, country or region, telephone number, venue details, product interests, order information, machine model, serial number, and the content of your message.
Please do not send payment card information, passwords, or other sensitive personal information through the website contact form.
Information Collected Automatically
Our website and hosting providers may automatically record technical information such as your IP address, browser type, device type, referring page, pages visited, approximate location, and the date and time of a request. This information is used for website security, troubleshooting, performance, and aggregate usage analysis.
Analytics and Cookies
We may use essential cookies required for WordPress administration, security, form operation, and website performance. We also use Microsoft Clarity to understand, in aggregate, how visitors use the website and where the experience can be improved. Clarity may use cookies or similar technologies and may collect interaction and device information according to Microsoft’s privacy terms.
You can control or delete cookies through your browser settings. Blocking some cookies may affect website functionality.
How We Use Information
- To respond to sales enquiries, quotations, distributor discussions, and venue projects.
- To provide technical support, spare parts information, manuals, and troubleshooting.
- To communicate about an order, shipment, factory visit, or existing business relationship.
- To protect the website, prevent spam or abuse, and diagnose technical problems.
- To understand website performance and improve content and navigation.
- To comply with legal, customs, accounting, or regulatory obligations.
How Information May Be Shared
We do not sell personal information. We may share information with service providers that help us host, secure, analyze, or operate the website and contact forms. For a quotation, order, shipment, certification request, or support case, information may also be shared with relevant Jiuyou staff and, where necessary, logistics providers, distributors, laboratories, or other project partners.
External Services and Links
The website may link to or embed content from services such as YouTube, WhatsApp, Facebook, Instagram, LinkedIn, and TikTok. When you open or interact with those services, their own privacy policies and cookies apply. Jiuyou does not control how third-party platforms process information.
International Data Processing
Jiuyou is based in Guangzhou, China, and works with customers in multiple countries and regions. Information you send may therefore be processed in China or in other locations where our website, communications, service providers, or project partners operate.
Data Retention and Security
We keep information only for as long as reasonably needed to respond to your request, support a business relationship, maintain transaction and support records, protect the website, or meet legal obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of personal information we hold about you. You may also object to certain processing or withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and some records may need to be retained for legal or business reasons.
Contact Us
For privacy questions or requests, email [email protected].
Guangzhou Jiuyou Animation Technology Co., Ltd.
Panyu District, Guangzhou, China